Delivery & Returns


DELIVERY

Orders will be processed within 24 hours during normal periods. Busy periods may take a little longer to dispatch although this is very rare.

Shipping is free of charge for UK addresses.  Please note we are currently only able to deliver to UK addresses. We apologise to anyone outside of the UK for any inconvenience.

The courier service used will vary according to items ordered. The majority of items are delivered within 2-3 days, however please allow up to 5 working days. 

RETURNS

Due to the nature of products sold, returns can only be accepted for unopened items and if the product seal is in tact. 

Please contact us if you wish to discuss returning an item.  You will need to supply your Order Number to allow us to track your order. Our returns postal address will be supplied once we have accepted your return request in writing.

We can only accept returns for items purchased from the www.clior.uk website.  If you purchased your item through another channel (such as Amazon, eBay or another retailer), please follow the returns process applicable the retailer.